Hospitality Management Course: Hospitality Business & Operations Management

Why Choose the JAHAZ Hospitality Management Course?

India’s hospitality industry has witnessed rapid expansion with global hotel brands and established chains entering new cities and destinations. This growth has created strong demand for skilled professionals trained in hospitality operations, customer service, and reservation systems.

The 6-month JAHAZ hospitality management course is designed to prepare students for entry-level and operational roles in hotels and service sectors. Conducted in a flexible part-time format (2 hours a day, 3 days a week), the program allows students to pursue professional training alongside their academic commitments.
 

As a career-focused institute also known for its expertise as an air hostess training institute, JAHAZ applies the same structured grooming and service standards to hospitality training ensuring students develop both operational knowledge and professional presence.

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Students receive:

• Spoken English development

• Professional grooming training

• Core hospitality operations exposure

• Interview readiness preparation

• Hands-on training with Computerized Reservation Systems (CRS)
   

This structured approach ensures learners are industry-ready from day one.

COURSE MODULES

1. Effective Communication Skills
 

Strong communication is the foundation of every successful hospitality management course.

This module helps students:
 

• Develop professional English communication skills

• Interact confidently with guests and colleagues

• Improve clarity, vocabulary, and conversational flow

• Practice workplace dialogue through interactive sessions
   

Regular speaking practice builds confidence and workplace readiness.

2. Grooming

Hospitality careers require polished presentation and professional conduct.

This module includes:
 

• Personal grooming standards

• Skin, hair, and dental hygiene awareness

• Professional makeup guidance

• Appropriate western and traditional attire selection

• Posture, confident walking style, and etiquette
   

These skills are equally valued across hospitality and aviation sectors, including training standards followed by institutions like Top Crew Aviation and leading service academies.

3. Hospitality

A core component of this hospitality management course is operational training.

Students learn:
 

• Guest check-in & check-out procedures

• Billing & payment settlement systems

• Front office coordination

• Reservation handling

• Hands-on Computerized Reservation System (CRS) usage
   

Training in a fully equipped computer lab ensures practical exposure to tools used in real hotel environments.

4. Interview Skills

This module prepares students for hospitality recruitment processes.

Includes:
 

• Mock interviews

• Resume & cover letter writing

• Professional body language

• Effective interview answering techniques
   

Students are coached to present themselves confidently and professionally during job interviews.

Pre-Requisites
 

Eligibility Criteria
 

• Have completed or be pursuing Class 12

• Undergraduate (1st or 2nd year) students may apply

• Have basic English communication skills

• Be between 17 and 24 years of age
   

Certification will be awarded upon completion of academic eligibility requirements.