Integrated Aviation Management Program,– Aviation, Hospitality & Travel Excellence
ABOUT THIS COURSE
India’s aviation industry is entering a phase of sustained expansion. With projections indicating hundreds of new airports and aircraft in the coming decade, the demand for trained professionals in aviation and hospitality management is rising steadily.
The 11-month Integrated aviation management program at JAHAZ is curated by experienced industry specialists to provide holistic, practical, and career-oriented training. Designed for students who aspire to build careers across aviation, travel, and hospitality sectors, this program combines operational knowledge, customer service expertise, and professional grooming into one structured curriculum.
Unlike conventional aviation management courses, this program integrates aviation and hospitality management principles to ensure broader career flexibility and stronger employability.
Students graduate with:
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Operational knowledge of aviation systems
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Exposure to hospitality management tools
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Communication & leadership development
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Professional grooming standards
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Interview and recruitment readiness
COURSE MODULES
1. Effective Communication Skills
Communication is a foundational skill in aviation management environments.
This module develops:
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Workplace English proficiency
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Professional greetings & formal conversations
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Grammar fundamentals
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Appointment handling & coordination skills
Interactive sessions ensure real-world communication readiness.
2. English Enhancer
Focused on improving spoken fluency, clarity, and voice modulation.
Students refine:
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Public speaking skills
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Group discussion participation
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Interview communication
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Professional verbal presentation
These skills are essential for success in aviation management courses.
3. Aviation Operations & Cabin Crew Fundamentals
A core component of integrated aviation management training.
Students learn:
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Flight safety & emergency procedures
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Passenger handling techniques
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Aircraft structure basics
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Embarkation & disembarkation processes
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Inflight hospitality standards
This module connects aviation management theory with real airline operations.
4. Professional Grooming & Presentation
Aviation and hospitality roles require polished professional standards.
Training includes:
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Personal grooming & hygiene
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Professional attire guidance
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Posture & confident body language
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Social etiquette & workplace conduct
This strengthens industry presence in aviation and hospitality management environments.
5. Hospitality with Computerized Reservation Systems
An essential element of aviation and hospitality management integration.
Students receive hands-on training in:
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Guest check-in & check-out systems
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Billing & payment settlements
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Reservation software usage
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Hospitality operations management
6. Travel Management with Reservation Systems
This module provides operational knowledge of:
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Ticket booking procedures
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Fare construction basics
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Airport check-in coordination
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Cargo handling overview
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Airline reservation systems
It bridges travel management with aviation management practices.
7. Personality Development & Leadership Skills
This interactive module focuses on:
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Confidence building
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Emotional intelligence
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Stress & anger management
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Teamwork & leadership development
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Professional adaptability
These skills are critical for management-level aviation roles.
8. Customer Relationship Management (CRM)
Service excellence drives aviation success.
Students learn:
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Passenger behavior analysis
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Customer expectation management
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Conflict resolution strategies
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Professional service delivery
9. Interview Skills & Career Preparation
Comprehensive recruitment training includes:
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Mock interviews
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Group discussions
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Resume & cover letter preparation
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Positive body language coaching
This ensures students are job-ready upon course completion.
10. Swimming Proficiency
Swimming training aligns students with international aviation safety requirements for cabin crew eligibility.
11. Inflight Familiarization (Optional)
Conducted in collaboration with Air India, this simulated inflight experience provides exposure to:
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Cabin crew responsibilities
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Safety demonstrations
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Service coordination
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Real-world inflight challenges
This practical experience enhances confidence and operational understanding.
Pre-Requisites
Eligibility Criteria
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Have completed or be pursuing Class 12
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Undergraduate (1st or 2nd year) students may apply
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Possess basic English communication skills
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Maintain a presentable and professional personality
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Successfully clear the personal interview process
Certification will be awarded upon academic eligibility completion.
