Aviation, Hospitality & Travel Operations with Customer Service

Why Choose the JAHAZ Program?

This 8-month aviation management program is designed for individuals who want structured, fast-track professional development without compromising depth or quality.

At JAHAZ, we combine aviation fundamentals, hospitality operations, and customer service excellence into one integrated curriculum. Whether you aim to grow within airline operations, hospitality environments, or travel services, this program equips you with industry-ready skills and professional discipline.

As a career-driven cabin crew training institute, JAHAZ ensures that every student develops operational understanding, presentation skills, and interview readiness required in competitive aviation and service sectors.

Students completing this aviation management program gain a competitive edge

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COURSE MODULES

1. Effective Communication Skills

Strong communication forms the backbone of aviation management and hospitality leadership roles.

This module builds:

• Professional English communication skills

• Workplace vocabulary for aviation management environments

• Formal conversation & appointment coordination

• Collaborative communication techniques

Interactive sessions ensure students communicate with clarity, confidence, and professionalism.

2. Aviation

This module is ideal for students aspiring to grow within airline and aviation hospitality sectors.

Training includes:

• Flight safety procedures & emergency protocols

• Passenger handling techniques

• Onboard service standards

• Aircraft structure basics

• Embarkation & disembarkation procedures

As a structured cabin crew training institute, JAHAZ ensures students understand both inflight and ground-level aviation responsibilities

3. Grooming

Professional appearance plays a vital role in aviation management and hospitality management course pathways.

Students are trained in:

• Personal grooming standards

• Professional attire selection

• Posture & confident walking style

• Social etiquette & workplace presentation

This module ensures students reflect industry-level professionalism.

4. Hospitality with Computerized Reservation Systems

This module strengthens the operational side of the hospitality management course framework.

Training covers:

• Guest handling procedures

• Check-in & check-out systems

• Billing & payment coordination

• Exposure to hotel reservation software

Students gain hands-on familiarity with real hospitality systems used globally.

5. Travel Management with Computerized Reservation Systems

An essential component of aviation management training.

Students learn:

• Air ticket reservations

• Fare construction basics

• Airport check-in coordination

• Cargo handling overview

• Airline reservation systems

This module bridges aviation management with travel industry operations.

6. Personality Development

This highly interactive module helps students build the personal qualities required for professional success. Areas of focus include confidence building, positive attitude, emotional intelligence, empathy, anger management, motivation, stress management, teamwork, and leadership skills. The program helps students adapt effectively to dynamic work environments.

7. Interview Skills

Students receive structured preparation for recruitment processes across aviation and hospitality sectors.

Includes:

• Mock interviews

• Group discussions

• Resume & cover letter preparation

• Positive body language coaching

8. Swimming

Swimming is a mandatory requirement for many international airlines and select domestic carriers. This module ensures students develop the basic swimming proficiency required to meet airline safety standards, particularly for cabin crew roles.

9. Inflight Familiarization (Optional)

In collaboration with Air India, this optional module provides simulated inflight exposure to help students understand real cabin crew responsibilities, safety standards, and onboard service expectations.

Pre-Requisites

Eligibility Criteria
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• Be graduates or final-year undergraduate students

• Have basic English communication skills

• Possess a professional and presentable personality

• Successfully clear the personal interview process
  
  Certification will be awarded upon completion of academic eligibility requirements.